Cancellation Policy

Customers may request cancellation before production begins.

Cancellation requests should be submitted as soon as possible through our official contact details.

If the order has not yet entered production or incurred non-refundable costs, we will review the request and confirm whether cancellation is possible.

Once production, printing, embroidery, fabric procurement, cutting, stitching, customization, or other order-specific work has started, cancellation may not be possible.

Any advance payment or amount already spent on production, materials, customization, or services may be non-refundable.

Orders cannot normally be cancelled once they have been dispatched.

Customers should contact us immediately if there is an issue with the delivered products. Any eligible claim will be handled according to our Returns & Refunds Policy.

After an order has been confirmed, customers may request changes to product specifications, artwork, quantity, sizes, colours, or other details.

We will try to accommodate such requests where production status permits.

Additional charges may apply for approved changes.

Inkyay will not be responsible for cancellation costs or production delays caused by:

If a cancellation is approved and a refund is applicable, the refund amount will depend on the stage of the order and costs already incurred.

Any non-refundable payment processing, material, production, customization, or other applicable charges may be deducted before the refund is issued.

To request an order cancellation, contact us with:

For cancellation inquiries and support, contact: